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Resolved

API and data export unavailable

Nov 5, 2026 at 1:21pm UTC
Affected services
API Server
Export Server

Resolved
Nov 5, 2026 at 1:29pm UTC

This incident has been resolved. Between approximately 8:15 and 8:23 AM ET, requests to our API and data export service failed because a scheduled background process consumed the computing capacity those services depend on. We stopped the process, and service has been fully restored and stable since 8:23 AM ET. We are making changes to prevent this from recurring. We apologize for the disruption.

Created
Nov 5, 2026 at 1:21pm UTC

We are investigating an issue preventing access to our API and data export service; requests are currently failing. Our website and app may load, but features that depend on the API are unavailable. Our team is actively working on it, and we will post an update by 8:45 AM ET.